FAQs

How do I register for THRIVELIVE?

Click on the “Register” button on the homepage or navigation bar.

How can I pay to attend this event?

You can pay by credit card or if you are a Henry Schein customer, you can opt to pay by invoice. You will also be able to use Thrive Rewards points or other credits as you normally would when paying a Henry Schein invoice.

How can I sign up for courses?

Enrollment for courses will be available in early 2026. You will be notified when this is available with instructions on how to enroll.

Is there CE available?

Yes, a majority of the courses offered at THRIVELIVE will be worth 1.0-1.5 CE and workshops 3.0 CE, including portions of the General Session and Software & Systems courses.

How will I receive my Continuing Education (CE) Credits?

At the end of each session (course, workshop) a QR code will be displayed, providing you with a course survey and confirmation of attendance. CE is provided by Dental Learning LLC. A representative of Dental Learning will be onsite for any and all assistance.

Can I bring additional Team Members from my practice?

Yes! Dental office Team Members are invited to THRIVELIVE as there is something for everyone within the Dental Office at this event. Team Members can register individually or can be added to a Doctor registration at a discount.

Can I bring a guest?

Yes, register them for a Friends and Family Guest Pass – please note that will give them admission only to the General Session (Thursday and Friday) and the evening entertainment (Welcome Reception, Zouk Nightclub, and Live! @THRIVELIVE). They will not be able to enroll, attend or receive CE for any courses or workshops.

What if I need to cancel my registration?

You may cancel your registration at any time by using the link to modify your registration found in your confirmation email, or by contacting thriveliveevent@henryschein.com Please note, there is a $50 cancellation fee per registration.

What if the event is cancelled?

You will receive a full refund.

What is included in the ticket price?

General Admission includes access to all General Session, Educational Courses, CE, Exhibits, Provided Meals, Health & Wellness Activities, and Entertainment.

What is the Friends & Family Guest Pass?

A Friends & Family Guest Pass is for guests that would like to attend with a Dental attendee. If your guest is a Dental Professional or Health Care Provider, they will need to register under the appropriate ticket type. Click here for more information about each ticket type.

Please note that will give them admission only to the General Session (Thursday and Friday) and the evening entertainment (Welcome Reception, Zouk Nightclub, and Live! @THRIVELIVE). They will not be able to enroll, attend or receive CE for any courses or workshops.

Does the General Admission ticket include hotel stay?

No, hotel is not included in any ticket option. You will be able to book your hotel at the special low rate via the link included in your confirmation email or on the confirmation page.

Is there a hotel room block available?

Yes, you can book your hotel at the special low rate via the link included in your confirmation email or on the confirmation page after you register for THRIVELIVE

I need to make changes to my registration. How can I do that?

You can log in to modify your registration by clicking “Already Registered” on the registration website under the Registration button at the top right. Enter your email used during registration, and confirmation number. Many fields are editable, but some are not. If you need to edit a non-editable field, email thriveliveevent@henryschein.com for assistance. Thrive Signature, Members Student, Government or Faculty registration types cannot modify registrations.

What are the dates for THRIVELIVE 2027?

THRIVELIVE 2027 dates will be announced soon! Stay tuned!

Which registration type should I choose if I am also a doctor but attending as a guest of another Doctor?

If you would like to be regarded as a doctor, you must register as a Doctor ticket type. If you attend as a Team Member, we cannot include the doctor title on your registration or badge. You may still attend courses and obtain CE credits. If you do not need to attend courses or earn CE, you may register with a Family & Friends ticket.

What is a GlamPass?

The GlamPass can be purchased for $110 and offers access to professional hair styling, makeup services, haircuts, and shaves at our Glampods on April 30 and May 1, just in time for evening entertainment. Purchase in advance or on-site (subject to availability). Cancel by February 28, 2026, for a refund, minus a 10% cancellation fee.